YOUR HOLIDAY IN ALL SERENITY AND SAFETY

The holiday is very important for both our guests, the right time to regenerate and regain energy. In order to enjoy it to the fullest, we have planned a series of measures and a commitment to cleaning to be adopted:

NEW WINTER SEASON 2023:

online check-in

all surfaces are sanitized twice a day with professional products

the apartments are sanitized following an advanced cleaning protocol

all linen sanitized at high temperatures

the staff on duty is equipped with a mask

safety distances are observed (1 mt)

COVID-19 REFUND CONDITIONS***:

1. The country of origin requires the guest to put himself in "quarantine" upon returning from the stay.

2. Extra-European flights suspension.

3. Lockdown in the country of origin.

4. National or regional lockdown.

5. Italy does not accept people from the customer's country of origin.

6. The host tested positive for the virus and is in quarantine or preventive quarantine .

*** cancellation up to 7 days in advance with proven certifications.

For all our customers who will not be able to take advantage of the holiday due to Covid-19, we will issue a voucher that can be spent within one year at our facility.

TEO SRL UNIPERSONALE,

cf 92017350148

via Saroch 810 Livigno (SO)

23041

Italia

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